At GRAB N WHOLESALE, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, our refund policy is designed to make the process simple and fair.
1. Eligibility for Refunds
- Refunds are applicable only for products purchased directly from our store or website.
- Items must be unused, in original packaging, and returned within 7 days of delivery.
- Products damaged due to misuse or improper handling are not eligible for a refund.
2. Non-Refundable Items
- Customized or personalized products
- Items bought during clearance or sale events (unless defective or damaged)
3. Refund Process
- To request a refund, contact us at:
📞 +91 9958108535
✉️ Grabnwholesale@gmail.com - Provide your order number, reason for refund, and clear product photos (if defective/damaged).
- Once approved, return the product to the address provided by our team.
4. Refund Timeline
- Prepaid orders: Refund will be processed to your original payment method within 5–7 business days after the returned item is received and inspected.
- COD orders: Refund will be made via bank transfer or store credit.
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery with photos, and we will arrange a replacement or refund.